13009 collects various types of data to provide and improve our services for Indian users. This includes account registration data such as name, email, phone number, and identity verification details essential for responsible gaming and security.
Device and browser information including IP address, device type, and browser version are collected to optimize performance and detect fraudulent activities.
Payment information, including INR transaction details via supported Indian payment services (UPI, Paytm, PhonePe, Net Banking), are collected solely for processing financial transactions.
Cookies and tracking technologies are used to analyse user preferences, improve the mobile experience, and provide personalized content and promotions.
Usage data including games played, betting activity, and session duration are recorded for analytics and compliance purposes.
Data collected is used to operate and maintain the 13009 platform, enhance user experience, and provide customized offers aligned with player interests such as cricket and IPL betting.
Information supports identity verification, fraud prevention, and to ensure compliance with legal and regulatory requirements applicable in India.
We may use data for direct communication, customer service, and sending transactional information including account updates and promotional messages.
User data is anonymized for analytics to improve software, games, and security measures.
13009 uses cookies and similar technologies to remember user settings, facilitate login sessions, and analyze traffic patterns on our site. These help us deliver a smooth and personalized experience.
Users can control cookie preferences via browser settings, though disabling cookies may limit some functionalities.
All collected data is stored securely using industry-standard encryption and access controls. We employ robust safeguards to protect user information against unauthorized access, alteration, or disclosure.
Regular security audits are conducted to maintain and enhance protection mechanisms in line with best practices for online gaming platforms.
13009 does not sell personal data to third parties. Data may be shared with trusted service providers for operational purposes, such as payment processing, identity verification, or legal compliance.
All third parties go through assessments to ensure data protection obligations meet or exceed those of 13009.
We may disclose data as required by law or government requests.
Users have the right to access, update, or delete their personal data by contacting 13009 support.
You can manage communication preferences and cookie settings through your account and browser controls.
We commit to responding promptly to data requests and ensuring your privacy rights are respected according to applicable Indian regulations.
13009 may update this Privacy Policy periodically to reflect changes in legal requirements or operational practices. Updated policies will be posted on our website with effective dates.
Continued use of the platform after updates signifies acceptance of the new terms.
If you have questions or requests pertaining to your privacy or this policy, please reach out to our customer support team. We are committed to protecting your personal information and helping you manage your data privacy effectively.